Question 1

Can I switch between plans?

Accepted Answer

Yes. You can upgrade from Hobbyist to Pro instantly, or move to Industry by contacting our team. Downgrades take effect at the start of your next billing period.

Question 2

Is there a free trial?

Accepted Answer

Yes! Both Hobbyist and Pro plans start with a 14-day free trial — no credit card required. You get full access to all features in your chosen plan so you can evaluate the platform risk-free.

Question 3

What happens when I exceed my device limit?

Accepted Answer

We'll notify you when you're approaching your limit. You can upgrade your plan or purchase additional device capacity by contacting our team. We never throttle or disconnect your existing devices without notice.

Question 4

Do you offer annual billing?

Accepted Answer

Yes. Annual billing saves you over 20% on both Hobbyist and Pro plans. Hobbyist drops to $7/month ($84/year) and Pro drops to $23/month ($276/year). Industry plans are quoted on a custom basis and can be structured annually or multi-year.

Question 5

What's included in the Hobbyist plan?

Accepted Answer

Hobbyist gives you up to 5 generic devices, 3 data streams, 2 dashboards with all chart and data widgets, 3 alert rules with email notifications, REST and MQTT protocols, mobile app access, and 30 days of data retention.

Question 6

What does the Pro plan add?

Accepted Answer

Pro includes everything in Hobbyist plus 20 devices, 10 data streams, unlimited dashboards, 10 alert rules with email and webhook notifications, team access for up to 3 members, CSV/JSON export, 5-second push intervals, email support, and 90 days of data retention.

Question 7

What does the Industry plan add?

Accepted Answer

Industry includes everything in Pro plus industrial device types including silos, conveyors, motors, pumps, scales, flow meters, check weighers, weigh bins, cold rooms, front loaders, and inverters, industrial dashboard widgets, multi-tenant organizations with role-based access, audit logging, IoT Gateway support (Modbus), 1-second push intervals, priority support with SLA, and custom data retention of 1 year or more.

Feature	Hobbyist	Pro	Industry
Devices & Protocols
Device limit	5 devices	20 devices	Custom
Generic devices
Industrial device typesSilos, conveyors, motors, pumps, scales, flow meters, check weighers, weigh bins, cold rooms, front loaders, and inverters — each with purpose-built metrics schemas.
REST API ingestionAuthenticated REST endpoints with Bearer token auth for pushing device data via HTTP.
MQTTReal-time streaming protocol with QoS levels and TLS encryption for low-latency device communication.
IoT Gateway (Modbus)Connect industrial equipment using Modbus and other protocols through gateway integration.
Dashboards & Widgets
Dashboard builder
Dashboard limit	2	Unlimited	Unlimited
Chart widgetsLine, area, bar, pie, radar, and gauge charts with real-time updates.
Data widgetsStat cards, status cards, tables, and data tables for at-a-glance monitoring.
Industrial widgetsPurpose-built visualizations for silos, conveyors, weigh bins, motors, pumps, and more.
Custom themes & sharing
Data Streams & Alerts
Data streamsTyped data ingestion endpoints with rich field schemas — numbers, strings, booleans, enums, and timestamps.
Stream limit	3 streams	10 streams	Custom
Typed field schemasDefine structured field types with units, min/max ranges, and formatting for type-safe data ingestion.
Alert rulesCondition types include threshold, status change, rate of change, data received, and compound (AND/OR) logic.	3 rules	10 rules	Custom
Email notifications
Mobile push notificationsReal-time push notifications delivered directly to your phone via the Logable mobile app.
Webhook notificationsPush alert notifications to external services, Slack, or your own systems via HTTP webhooks.
Recovery & cooldownAutomatic recovery alerts when metrics normalize, with configurable cooldown periods to prevent alert storms.
Team & Organization
Team members	Solo	Up to 3	Custom
Multi-tenant organizationsFully isolated workspaces — each with its own devices, dashboards, and team members.
Role-based access controlAdmin, Operator, and Viewer roles to control who can configure, operate, or view.
Audit loggingComplete activity trail for every action — device changes, dashboard edits, and team updates.
Platform & Support
Data push intervalHow frequently your devices can send data to the platform.	Every 15s	Every 5s	Every 1s
Real-time SSE streamingServer-Sent Events for instant dashboard and widget updates as data arrives.
Mobile app access
CSV / JSON export
Data retention	30 days	90 days	1 year+
Support	Community	Email	Priority + SLA

Simple pricing, powerful monitoring

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